Personalised Photo & Song Keychain – NFC Tap to Open Memory Page with Message, Anniversary Gift

• Accepts Etsy gift cards

Request a cancellation within: 24 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Privacy Policy for InkValentineShop

Effective Date: 27/02/2025

1. Introduction

At Ink Valentine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you purchase from our shop, contact us, or use our services through Etsy.com and its related sites.

2. Information We Collect

To fulfil your order, Etsy provides us with certain information, including:
• Your name
• Email address
• Mailing address
• Payment details (processed securely through Etsy, we do not have access to full payment information)
• Order details
• Any additional personal information you provide (e.g., custom order details)

3. Why We Collect Your Information & How We Use It

We collect and use your information for the following purposes:
• To fulfil and ship your order
• To communicate with you about your order or inquiries
• To provide customer support
• To comply with legal and tax obligations
• To improve our services

4. Sharing of Personal Information

We only share your personal information in limited circumstances, including:
• Etsy: We share information with Etsy as necessary to fulfil orders and comply with their policies.
• Service Providers: We may use third-party services (e.g., shipping providers) to help fulfil orders.
• Legal Compliance: We may disclose your information if required by law (e.g., tax regulations, legal processes).

5. Data Retention

We retain your personal information only as long as necessary to fulfil your order, comply with legal requirements, and resolve disputes.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:
• The right to access, update, or delete your information
• The right to object to data processing
• The right to withdraw consent where applicable
• To exercise any of these rights, please contact us at [inkvalentine1@gmail.com].

7. Security

We take reasonable steps to protect your personal information, but no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and be cautious with your information online.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a revised effective date.
9. GDPR Compliance (For EU Customers)

If you reside in the European Union (EU), you have specific rights under the General Data Protection Regulation (GDPR) regarding your personal data.

Your GDPR Rights

Under GDPR, you have the right to:
• Access the personal data we hold about you.
• Request Correction of inaccurate or incomplete data.
• Request Deletion of your personal data in certain circumstances (except where we are legally required to retain it).
• Restrict Processing of your data under certain conditions.
• Object to Processing of your data for direct marketing or other legitimate interests.
• Data Portability, meaning you can request a copy of your data in a commonly used format.
• Withdraw Consent if we rely on your consent to process your data (this does not affect prior lawful processing).

Legal Basis for Processing Your Data

Under GDPR, we process your personal data based on one or more of the following legal grounds:
• Contractual Necessity: To fulfil your order and provide customer support.
• Legal Compliance: To meet tax, accounting, and business regulations.
• Legitimate Interests: To improve our services and protect against fraud or security issues.
• Consent: When you provide specific consent for optional data processing (e.g., marketing communications).

How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us at [inkvalentine1@gmail.com]. We will respond to your request within 30 days, as required by GDPR.

If you believe we have not handled your data properly, you also have the right to file a complaint with your local Data Protection Authority (DPA).

Would you like to include anything else, such as details about third-party services used for processing (e.g., shipping providers)?

10. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:
Ink Valentine
Inkvalentine1@gmail.com